About Us

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At BaTelNet, our goal is to help you stay cruising online and connected to the world.

BaTelNet Technical Support is the Internet Service Provider arm of The Bahamas Telecommunications Company (BTC). We have a dedicated team standing by to ensure a great connection and service.

The mission of BTC is to enhance the Bahamas’s competitive position in the global community by developing and maintaining the most modern, cost effective telecommunications solutions for our customers.

To ensure maximum uptime our systems are monitored 24 hours a day 7 days a week, coupled with regular enhancements to our service offerings and equipment so you can get quick and reliable internet access at cruising speeds. We regularly upgrade our servers, switches and software and work with industry leading vendors from Google to Cisco.

Just recently we expanded our network to be IPV6 compliant that will allow for the ever expanding use of mobile equipment and technologies.